TY - JOUR PY - 2002 J2 - Chem. Eng. SN - 0009-2460 T2 - Chemical Engineering VL - 109 IS - 10 TI - Why IT projects often don't measure up UR - https://www.cheric.org/research/tech/periodicals/view.php?seq=986710 AU - Holden D SP - 87 EP - 89 LA - English ER -